A home warranty helps protect homeowners from unexpected repair costs caused by construction defects in new builds. It outlines which systems and structural elements are covered and for how long, offering clarity around what’s included and what’s excluded.
Understanding your home warranty is essential for avoiding misunderstandings and ensuring proper maintenance. Not all warranties are the same, so knowing the specific terms can make a big difference when an issue arises.
Key Details of Your Home Warranty Coverage
A home warranty is designed to cover the repair or replacement of major systems and structural components due to defects in materials and workmanship. While most builders offer a standard one-year warranty, at Vaughan Home Builders, we go beyond the industry standard by ensuring that if something isn’t right, we make it right.
What’s Typically Covered Under a Home Warranty
Not all home warranties are created equal, but with Vaughan Home Builders, here’s what we cover:
1. Structural Integrity
- Foundation and Basement: If there are issues with the foundation or basement due to construction defects, we take care of them.
- Framing and Load-Bearing Elements: The structural components of your home are covered to ensure stability and safety.
2. Major Home Systems
- HVAC System: Heating, ventilation, and air conditioning components are covered if they malfunction under normal use.
- Electrical System: Wiring, panels, and electrical connections are included to ensure a safe and functional home.
- Plumbing System: Pipes, drainage, and water delivery systems are covered if they fail due to defects.
3. Cosmetic Repairs Due to Settling
- Drywall and Sheetrock Cracks: Houses naturally settle, which can lead to minor cracks. Unlike many builders, we are willing to bring our sheetrock team back to fix them.
4. Warranty Duration
- While most builders limit their coverage to one year, we extend our commitment beyond that. If something happens slightly beyond the warranty period and it’s due to construction, we do our best to make it right.
What’s Not Covered Under a Home Warranty
While we stand behind our work, there are reasonable limitations to our home warranty coverage. Here are some things not included:
1. Wear and Tear Over Time
- If an HVAC unit or plumbing fixture fails after years of heavy use, that is outside the scope of the warranty.
- Components have a natural lifespan and won’t be covered indefinitely.
2. Negligence and Improper Use
- If a system or appliance breaks due to misuse, it won’t be covered.
- Homeowners are responsible for routine maintenance to ensure longevity.
3. Non-Structural Cosmetic Issues
- Paint scratches, scuffs, or minor dents on surfaces aren’t covered.
- Aesthetic imperfections that don’t impact functionality fall under normal wear and tear.
4. Work Performed by Others
- If another contractor alters or modifies our original work, our warranty may not apply.
- Repairs or installations done outside of Vaughan Home Builders’ team aren’t included.
Vaughan Home Builders’ Commitment to Quality
At Vaughan Home Builders, we go beyond a simple home warranty—we believe in fairness and responsibility. If we see something that isn’t right, even if it’s outside the typical warranty terms, we take action. We want you to feel confident that your home is built with integrity.
We also stand by ethical business practices. If you ever encounter a contractor asking for money upfront, be cautious. Reputable builders like us will always ensure the work is done right before asking for payment.
What to Do If Something Needs Repair
If you experience an issue, here’s what to do:
- Contact Us Immediately : Let us know about the issue as soon as possible so we can assess the situation.
- Inspection: We’ll send a professional from our team or the original installer to evaluate the problem.
- Resolution: If the issue is covered, we’ll fix it at no cost to you. If it falls outside warranty terms, we’ll provide guidance on the best solution.
In Summary
A home warranty provides essential protection, but knowing what is and isn’t covered ensures you’re prepared for any situation. At Vaughan Home Builders, we take our commitment seriously, standing by our work beyond the industry standard. If you have questions about your home warranty or need assistance, contact us today, and we’ll be happy to help.
